Announcements
Registrant verification announcement
ICANN’s 2013 RAA registrant verification rules require email validation, accurate Whois data, reminder notices, and domain suspension if verification fails.
New regulations and procedures as per ICANN's 2013 Registrar Accreditation Agreement are now live. Here's some important information you need to know:
Validating a registrant's email address
Effective immediately, the registrant contact needs to be validated upon the purchase or transfer of a domain name, or if the registrant’s first name, last name or email address have been modified. OpenSRS sends an email that, like our other features, has white-label/branding capabilities.
Reminder emails will be re-sent on days 5, 10 and 13 within the 15-day validation window; messages on days 10 and 13 of this process are sent to the Admin, Tech and Billing contacts as well. These reminders can be disabled.
The same process takes place if a WHOIS Data Reminder Policy (WDRP) notice, 30-day expiration notice or 5-day expiration notice bounce. It's, therefore, crucial to ensure the WHOIS data your customer provides is correct.
Failing to receive a response within 15 days requires us to suspend the name. As a result, the name will be placed on ClientHold, rendering the domain name inactive.
This process applies to all gTLDs. There is no impact on existing names as long as they are not modified, and WDRP/expiration notices do not bounce.
As a result of these changes, we have introduced a number of features:
White label/branding capabilities for all registrant validation and reminder emails;
The ability to resend validation e-mails through the control panel and API (send_registrant_verification_email);
Additional information within a new API call regarding a name’s validation status (get_registrant_verification_status);
The ability to filter names by validation status in the new control panel;
The ability to send optional reminder e-mails 5, 10 and 13 days after the validation process is triggered.
Important: Increased data validation
The 2013 RAA requires registrars to ensure email addresses, postal addresses and phone numbers are formatted properly as per specific RFCs and ITU specifications. As a result, please ensure contact data sent is valid (for example, phone numbers formatted properly and postal/zip codes corresponding to the correct country) in order to avoid any ordering issues.
Check out our Help Center to learn more.